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What can we help you with?

One address for everything: info@aurisreader.com. A clear subject line helps us answer faster.

Support and accounts

Trouble installing the app, signing in, connecting a device or anything that looks like a bug. Tell us your operating system and what you expected to happen.

Billing and refunds

Plans, invoices, cancellations and the 30-day refund policy. If Auris Reader is not for you, write within 30 days of your first paid charge and we refund without questions.

Education and accessibility

Verified students, teachers and accessibility-program users get discounts on Pro and Premium. Write from your institutional address with a brief explanation.

Privacy and data-protection requests are also handled at info@aurisreader.com — see the Privacy Policy for your rights and how we process requests. Pricing questions? Most are already answered on the pricing page.