Contact
Talk to
a person.
Questions, feedback or something not working? Every email lands in a real inbox and gets a real reply — usually within one business day, in English or Spanish.
Send a message
Write to us directly
Fill in the form below and we’ll reply to your email — usually within one business day, in English or Spanish.
Pick your topic
What can we help you with?
One address for everything: info@aurisreader.com. A clear subject line helps us answer faster.
Support and accounts
Trouble installing the app, signing in, connecting a device or anything that looks like a bug. Tell us your operating system and what you expected to happen.
Billing and refunds
Plans, invoices, cancellations and the 30-day refund policy. If Auris Reader is not for you, write within 30 days of your first paid charge and we refund without questions.
Education and accessibility
Schools, libraries and accessibility programmes: write from your institutional address and tell us what you need.